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Education and Membership Coordinator

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Animal Place

Membership & Education Coordinator

About the position: The Membership & Education Coordinator is responsible for maintaining the donor database, processing gifts through the database as well as developing and implementing activities designed to attain and retain donors. Additionally, the Coordinator assists the Education team with events, tours, and other educational activities.

Main job tasks and responsibilities

Donor communication

  • Prepare and edit donor correspondence
  • Generate donor prospect leads through a variety of sources
  • Identify and invite donors to Animal Place events
  • Prepare acknowledgement letters and thank donors for their gifts
  • Contact donors to resolve questions, inconsistencies, and issuing data related to their donations
  • Return phone calls and emails from donors with questions/issues
  • Phone donors to thank for their contributions
  • Call donors to solicit gifts

Donor database

  • Input donor information into database (Salesforce)
  • Merge data from the database, print letters, check for errors, route for signing and mailing
  • Make necessary corrections to information entered in the database and keep track of the corrections

Generate detailed and appropriate reports through Salesforce

  • Create and implement a donor recruitment plan
  • Promote Animal Place to prospective donors
  • Develop and implement plan for upgrading giving level of existing donors

Monthly donors

  • Coordinate the monthly giving program (craft monthly correspondence letter, prepare mailing labels, oversee credit card deductions, send monthly communication via snail mail and email
  • Assist the director increase number of monthly donors and giving amounts
  • Familiar with or quick to learn Pardot marketing tool and Classy fundraising platform

Education

  • Assist with sanctuary events
  • Assist Education Director when requested
  • Provide support with social media
  • Schedule guided and private tours

Administration

  • Compile donor packets
  • Assist Executive Director when requested
  • Submit matching gift request forms
  • Supervise data entry staff

Required skill sets

  • Familiar with donor management systems (e.g. Salesforce)
  • Writing and copy editing (include samples)
  • Attention to detail and accuracy
  • Familiar with social media channels and technology
  • Computer and relevant software
  • Understanding of standard office administrative practices and procedures
  • Able to analyze and problem solve individually and cooperatively
  • Sound judgment and decision-making

Qualifications

Animal Issues

  • Knowledge of and interest in veganism and animal rights issues
  • Support of Animal Place’s mission and campaigns
  • Adherence to a vegan lifestyle

Communication

  • Experience in communications, public relations or nonprofit membership
  • Excellent written and verbal skills

Administration

  • Experience working with donor databases, specifically Salesforce (or comparable)
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint)

Work style

  • Adaptable and flexible
  • Comfortable working collaboratively
  • Possess an open communication style
  • Maintain confidentiality
  • Self-motivated, energetic learner
  • Highly organized with ability to meet tight deadlines

Other

  • Experience with nonprofit organizations
  • Familiarity with Salesforce, Pardot, and Classy ideal but not required
  • College degree preferred but not required
  • Valid U.S. driver’s license and a satisfactory driving record.
  • Comfortable with country and small town living

Salary and benefits: Salary based on experience, medical coverage, paid vacation and holidays.

How to apply: Send resume and cover letter with Subject Line: Education/Membership Coordinator to humanresources@animalplace.org

About Animal Place: Animal Place is a nonprofit sanctuary for farmed animals and an education/advocacy organization. It operates several facilities: a 600-acre permanent sanctuary in Grass Valley, CA; a 60-acre farmed animal adoption center in Vacaville, CA; a brick and mortar vegan store in Berkeley, CA; a 15-acre residential internship property in Grass Valley; and a 7-acre onsite Guest House and educational site in Grass Valley, CA (next door to the sanctuary).

Please visit our website prior to applying: www.animalplace.org