Guest House FAQ
Frequently Asked Questions
Q: Can I rent the house?
A: Yes! The Guest House is three bedrooms, two bathrooms, and sleeps up to 12 adults. The rate is $750 per night. See our calendar here and click “Daily-Rentals” to view availability.
Q: Can I rent a room for privacy?
A: Yes! You can rent the Wilbur Pig room or Bob Goat room for $150 per night, or the Shelby Cow room with private bathroom for $200 per night plus $20 per additional guest. Private room rentals are unavailable during Weekend Staycations and themed retreats. See our calendar here and click “Daily-Rentals” to view availability.
Q: What is your cancellation policy?
A: We understand emergencies occur and will do our best to accommodate you. Cancellations must be made by email or phone to firstname.lastname@example.org or 530-477-1757 ext. 203. Your cancellation must be confirmed by Animal Place in order to be refunded. A full refund is available if your canceled reservation is more than 7 days prior to check-in. A partial (50%) refund is available if you cancel four to six days prior to check-in. Due to limited space and resources, we cannot issue a refund if we receive your cancellation 72 hours or less before your check-in.
Q: What time is check-in/check-out?
A: Check-in is between 3:00 p.m. and 9:00 p.m. Check-out is by 11:00 a.m. If you need an early or late arrival/departure, let us know in advance and we’ll try to accommodate it.
Q: Is there cell coverage at the Guest House?
A: Cell coverage is limited at the Guest House and sanctuary. Verizon has the best coverage. If you are able, enable WiFi calling.
Q: Are children allowed at the Guest House?
A: Currently, only those age 18 and may stay at the Guest House due to our liability insurance.
Q: Are companion animals allowed at the Guest House?
A: To ensure the safety, health, and comfort of guests and resident farmed animals, dogs, cats, or other companion animals are not permitted at the Guest House or sanctuary.
Q: Can you accommodate someone with food allergies/sensitivities?
A: Probably! Please contact Kelcie at 530-477-1757 x 203 or email@example.com to discuss your dietary needs.
Q: Can I bring my own food?
A: Yes! The Guest House has a fully equipped kitchen for your use. Out of respect for the animals, all food brought to the Guest House and Sanctuary must be vegan (without meat, fish, dairy, eggs, or animal by-products).
Q: Can I bring my own alcohol?
A. Yes, you may bring your own alcoholic beverages to the Guest House. The Guest House and Sanctuary do not provide alcohol on site.
Q: Are all the bedding, pillows, and toiletries vegan and cruelty-free?
A: All bedding and pillows provided are vegan, and made of animal-friendly alternatives to wool and down such as cotton, hemp, flax, and synthetics. At this time we do not provide toiletries so please bring your own. Out of respect for the animals, we ask that all toiletries be cruelty-free and vegan.
Q: Are there any more rules?
A: Please click here for a complete list of Guest House policies and rules.
Q: Since Animal Place is a nonprofit, is my Guest House stay tax-deductible?
A: No, although we are a nonprofit, and welcome donations, by staying at the Guest House you are purchasing goods/services from us. Consult a qualified tax preparer in your state for further advice.
Q: How do I get to the Guest House?
A: For driving directions click here. Public transportation is unavailable, so we recommend renting a car, especially if you plan to explore the local area. Airport shuttles are available from the Sacramento airport and cost about $85 one way. The closest bus station is about 10 miles from the sanctuary. The closest train station is in Auburn, about 20 miles from the sanctuary.
Q: Can I park my RV at the Guest House?
A: Yes, but we do not offer water, power, or sewer hookups at this time. Please contact us for more information or to make a reservation.
Q: Are there any vegan places to eat in the area?
A: Yes! Please see our restaurant list here.
Q: Are there any off-site activities available in the area?
A: Yes! Please see a list here.
Q: What is the weather like in Grass Valley?
A: Temperatures are generally mild. In the summer, the average daily high is 87 F. In the winter, the average daily high is 57 F. For more information, visit Weather.com.
Q: What if the weather is too bad for a tour or other outdoor activities?
A: Weekend Retreats are rain or shine, unless conditions are deemed dangerous by staff (you will be notified). If weather is a concern, please contact us directly.
Q: I have a great idea for a weekend retreat, class, or workshop I’d like to hold at the Guest House. How can I schedule that?
A: Let’s talk! Please contact Kelcie at 530-477-1757 x 203 or firstname.lastname@example.org.